Frequently Asked Questions
Find answers to common questions about our handbags, orders, delivery and returns.
Marlowe B offers a selection of women’s handbags including leather totes, shoulder bags, crossbody bags and evening clutches, designed for different styles and everyday occasions.
Each product page includes detailed information such as dimensions, materials and available colours to help you choose a handbag that suits your needs.
Material details are provided on each product page. We carefully describe the materials, finishes and features of each handbag to help customers make an informed choice.
Orders are usually prepared within 1-3 business days. Standard delivery normally takes 3-5 business days after dispatch.
Yes, Marlowe B provides free delivery on eligible orders. Delivery availability may depend on the delivery location and product availability.
Yes. Returns can be requested within 30 days of receiving your order. Items should be unused, in original condition and returned with original packaging where applicable.
Once a returned item has been received and checked, approved refunds are usually completed within 3 business days. The refund may then take 5-10 business days to appear depending on your bank or payment provider processing time.
If you have questions about products, orders or services, you can contact our team by email at info@marloweb.co.uk or by phone at +44 20 7380 7847.