Privacy Policy
Your privacy matters to us. This policy explains how Marlowe B collects, uses and protects information when you visit our website or place an order.
1. About Us
Marlowe B is operated by R3 TRADE UK LTD, a company registered in England and Wales with company number 13280189.
Registered office:
R3 TRADE UK LTD
82 Victoria Road
London, England
IG11 8PZ
For any privacy-related enquiries, you can contact us at:
Email: info@marloweb.co.uk
Phone: +44 20 7380 7847
2. Information We Collect
When you browse our website, contact us or purchase products from Marlowe B, we may collect information needed to provide our services and improve your shopping experience.
This may include:
- Name and contact details
- Delivery information
- Order details and product preferences
- Messages or enquiries you send to us
- Website usage information
3. How We Use Your Information
We use collected information to:
- Process and manage your orders
- Provide customer support
- Respond to enquiries
- Improve our website and product selection
- Send updates when you choose to receive them
We only use information that is relevant to providing and improving our services.
4. Keeping Your Information Secure
We take reasonable steps to protect personal information and maintain appropriate security measures when handling customer data.
Access to customer information is limited to situations where it is necessary for providing services, managing orders or responding to enquiries.
5. Information Retention
We keep personal information only for as long as necessary for the purposes described in this policy.
Order-related information may be retained for up to 7 years to meet business record requirements. Customer enquiries are generally kept for up to 24 months after the last communication unless a longer period is required for a specific business purpose.
6. Sharing Information
We may share relevant information with trusted service providers who help us operate our website, process orders, deliver products or provide technical support.
These providers only receive information required to complete their services and are expected to handle information responsibly.
7. Cookies
Our website uses cookies and similar technologies to provide essential website functions, remember preferences and understand how visitors use our website.
You can manage cookie settings through your browser preferences at any time.
8. Your Rights
You may request access to the personal information we hold about you, ask for corrections or request that information is removed where appropriate.
We aim to respond to privacy requests within 30 days of receiving sufficient information to process the request.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of websites operated by third parties.
10. Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements.
Any updated version will take effect immediately once published on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Marlowe B
Operated by R3 TRADE UK LTD
Company Number: 13280189
82 Victoria Road
London, England
IG11 8PZ
Email: info@marloweb.co.uk
Phone: +44 20 7380 7847